RETURN POLICY
At Kojo Roastery, customer satisfaction is our top priority. If for any reason you are not completely happy with your order, please contact us immediately so we can make it right.
We accept returns for a full refund within 30 days of purchase, provided the item is accompanied by proof of purchase(e.g., receipt or order confirmation). To ensure we can process your return smoothly, please reach out to us at [your contact email or phone number] before sending anything back.
Return Conditions:
All returns must be initiated within 30 days of the original purchase date.
A proof of purchase is required for all refunds.
In some cases, we may request photos of the product or ask for the item to be returned before processing a refund.
If we request a return, we will cover the return shipping costs.
Refunds will be issued to the original form of payment once the return is approved and processed.
We reserve the right to decline a return or refund if the item is not returned in acceptable condition or if the request falls outside of our 30-day policy.
For questions or to initiate a return, please contact us at:
π§ kojoroastery@gmail.com
π 507.993.5641
Thank you for choosing Kojo Roastery. We appreciate your business and are here to help if something isnβt right.
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